Last updated: April 17, 2026
These Terms of Service ("Terms") govern your access to and use of the PRIMO Goods website at primogoods.io (the "Site") and any related services offered by PRIMO Goods ("PRIMO," "we," "us," or "our"). By using the Site, you agree to these Terms.
PRIMO Goods is a Florida-based importer and distributor of frozen proteins serving the Caribbean and Latin America. Inquiries, container-load (FCL) orders, and donations are coordinated through our trade team and partners.
You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You agree not to:
The Trade Portal is intended for qualified business customers and subscribers. PRIMO may grant, suspend, or revoke access at its sole discretion. Pricing, availability, and terms displayed in the Trade Portal are indicative and subject to confirmation by the PRIMO trade team. Nothing displayed constitutes a binding offer until a written purchase agreement is executed.
Reserving a container load through the Site may require a non-refundable reservation fee (typically 3% of the container value, with a minimum threshold). Reservation fees are applied against the final invoice if the transaction completes. If the buyer cancels or fails to execute a purchase agreement, the reservation fee is forfeited. All transactions are subject to the terms of the applicable purchase agreement.
Donations arranged via the donation page are coordinated through PRIMO and its local partners in Haiti. PRIMO does not guarantee specific delivery dates and is not responsible for circumstances outside its control (natural disasters, civil unrest, customs delays, etc.). Product substitutions of equivalent value may be made when inventory requires.
All content on the Site — including the PRIMO name, logo, text, images, and code — is owned by PRIMO Goods or its licensors and is protected by copyright, trademark, and other laws. You may not use any of this content without prior written consent, except as necessary to view and interact with the Site.
The Site may link to third-party websites (e.g., news sources in the Market Watch section). PRIMO does not control and is not responsible for the content, policies, or practices of third-party sites.
The Site and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. PRIMO does not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by law, PRIMO Goods, its officers, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the Site, even if advised of the possibility of such damages. PRIMO's aggregate liability for any claim relating to the Site shall not exceed one hundred U.S. dollars (US$100).
You agree to indemnify and hold harmless PRIMO Goods and its affiliates from any claims, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of the Site.
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles. Any dispute shall be brought exclusively in the state or federal courts located in Broward County, Florida, and you consent to the jurisdiction of those courts.
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Questions? Email contact@primogoods.io.
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