Privacy Policy

Last updated: April 17, 2026

PRIMO Goods ("PRIMO," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at primogoods.io (the "Site"), how we use it, and the choices you have.

1. Information We Collect

We collect information you voluntarily provide when you:

• Submit an inquiry (trade, partnership, general, or donation): name, email address, phone number, subject, and message content.
• Submit a donation order: donor name, contact information, recipient name and address in Haiti, and product selections.
• Register for the Trade Portal: name, business name, email, and phone number.

We may also automatically collect limited technical information (IP address, browser type, pages viewed, referring site, approximate location) via standard server logs and, if enabled, privacy-respecting analytics.

2. How We Use Your Information

• To respond to inquiries and quote requests.
• To coordinate donation pickups in Haiti.
• To manage Trade Portal access and share relevant container-load availability.
• To improve our Site's performance, security, and content.
• To comply with applicable laws and respond to lawful requests.

3. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site (hosting, analytics, form processing, email delivery) under confidentiality obligations.
• Logistics and distribution partners when necessary to fulfill a donation or trade order you have initiated.
• Legal authorities when required by law, subpoena, or to protect our rights or the safety of others.

4. Data Storage and Security

Some information you submit on the Site is stored temporarily in your browser's local storage as a convenience feature and is not transmitted off-device unless you send an inquiry that we receive. Inquiries we receive are stored in our business systems for as long as needed to serve you and meet our record-keeping obligations.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure.

5. Your Choices

• You may request access to, correction of, or deletion of your personal information by emailing us at contact@primogoods.io.
• You may clear information stored in your browser at any time by clearing site data through your browser settings.
• You may opt out of marketing communications using the unsubscribe link in any email we send you.

6. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

7. International Users

PRIMO Goods operates from Florida, USA. If you access the Site from outside the United States, your information may be processed in the United States where data-protection laws may differ from those in your jurisdiction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted here with a new "Last updated" date.

9. Contact Us

Questions about this Privacy Policy? Email contact@primogoods.io.

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